FAQ's
Can I share my login information?
No, you may not share your login information! Everything associated with your profile has been cu...
Can Monitors download Projects and/or Tenders?
No, they can only download information on tenders and/or projects to which they have been assigne...
Can Monitors request Award information on a Tender?
Only if they are assigned as a Monitor, can they request Award information.
Can Monitors request BOQ's on a Tender?
Only if they are assigned as a Monitor, can they request a BOQ's on a Tender.
Can Monitors request Site Attendance Registers and/or Bidders lists on a Tender?
Only if they are assigned as a Monitor, can they request these.
Do my monitors have the same access to the Directory that the main user has?
Yes they will have full access to the Directory when logged in
Do we mention what type of sub-contractors the Projects we advertise needs?
You can derive that from the attached Bill of Quantities and the Description of Projects.
Do we offer an API?
We do offer an API to large scale and loyal corporate subscribers. This is a premium service and ...
Do we publish private Tenders?
We publish publicly advertised Tenders, however, we do not publish invited Tenders unless it gets...
Do we set up appointments on their behalf with the main contractors?
No, main contractors are, however, able to provide you with RFQ's which will give you contact det...
Do we source BOQ & Site attendance registers?
Yes we actively source BOQ's and Site Attendance Registers on all pertinant Tenders when requeste...
Doesn't the Bill just price itself?
Pricing on our system does require human interaction, unfortunately it is not a process that can ...
How can I view which Project leads my monitors have followed up on?
By clicking on the monitors name from within the monitors portlet, you can view a report and down...
How do a gauge the response to the RFQ's?
As responses come in, you can view a report to gauge your responses. This can be found by clickin...
How do I contact the researcher responsible for the Project?
At the top of each Project next to Proudly Researched by, there is "For Assistance, click Here."
How do I contact the researcher responsible for the Tender?
At the top left of the tender, you will find the contact details of the researcher and you can em...
How do I find out who the people are that are sub-contracting to the main contractor?
You can contact the Main Contractor / We will attach a sub Contractor list if we receive it from ...
How do I get help?
There are a few ways you can get assistance with our service. You can: Call us on 0860 836 3...
How do I request a Bill of Quantities?
On each Tender there is a green action button on the bar. Selecting this will allow you to reques...
How do I request a Site Attendance Register?
On each Tender there is a green action button on the bar. Selecting this will allow you to reques...
How do I start the process of pricing online?
In order to begin the process of pricing online, you need to create a new bill request. Click on ...
How do I upgrade from being an Ordinary Vendor to a Open Quotes Vendor?
Please contact our office and one of our friendly staff members will gladly assist you.
How long is the L2B Contract for?
There is no L2B contract, it is an ongoing monthly subscription with a 14 day written notice for ...
How many leads can I download at a time?
You are permitted to download a maximum of 25 leads at a time.
How many monitors can I have?
A normal subscription includes 5 monitors & the main user. Should you require more, kindly contac...
How many Professionals can I email on any given day?
We limit the number of professionals you can email to 10 per day. The reason for this is to preve...
How much does Open Quotes cost?
The Open Quotes monthly subscription fee is R266.96 (Excl Vat) and the Annual subscription fee is...
How much does the Leads 2 Quotes Service cost?
The Leads 2 Quotes monthly subscription fee is R2 239.13 (Excl Vat) and the Annual subscription f...
How much does the Projects Service cost?
The Private Projects monthly subscription fee is R2 709.57 (Excl Vat) and the Annual subscription...
How much does the Tenders Service cost?
The Tenders South Africa monthly subscription fee is R1 271.30 (Excl Vat) and the Annual subscrip...
How much would I pay for more than 5 monitors?
A subscription consists of the main user + 5 free monitors, thereafter the monthly costing on eac...
How often should I expect Requests for Quotes ?
Unfortunately, there is no firm answer for this and it is dependant on demand for that product or...
How will I know if the Status of the Tender changed if I am not Monitoring it specifically?
You will receive a notification on the Daily Advisories to advise you when a Tender was Cancelled...
I am subscribed to Open Quotes and your system says that I am a preferred Vendor, how is this different?
As a Open Quotes subscriber being a preferred Vendor is a great status symbol. It means that a bu...
I Have been receiving and pricing RFQs but have not received one job, so what is the difference if I subscribe?
We can give you the awarded details, so that you can become a subcontractor and your Rating / Ind...
I have received a Request for Quote, what should I do with it?
Congratulations! This means there is a buyer who is currently bidding on a tender and they would ...
I signed up for a particular service, can I upgrade or downgrade?
You are welcome to upgrade or downgrade your service package at any time, your invoice will be ad...
I'm subscribed to Open Quote service, what are my next steps?
Awesome! You are now listed on our Open Quotes Service, please make sure that your service offeri...
Is it guaranteed that they will get RFQs or get awarded to become a subcontractor?
No, but we can give you the awarded details, so that you can become a subscontractor. The best wa...
Is there a pricing option to only price one bill at a time?
Yes, we do offer a price per bill option. Please contact accounts for further information or your...
Is there a way I can see my own rating on the site?
Yes, your indicator rating is available under your profile Vendor Home when logged in
Is there an easy way to email all the Vendors I have sent requests for quotes to?
From your buyers home page you will find the option to click through on "RFQ Notice" this will em...
The Bill is Coded and on my Buyer Home page, what should I do next?
Great! Now you can begin the process of Requesting Prices, by selecting your bill trades and regi...
The information I am receiving is not relevant to me, how do I change my settings ?
The information you receive in your Daily Advisory, Leads Portlet and Search results is directly ...
The requests I am receiving are not relevant to my business, how do I change my filters ?
To adjust the requests you receive, please update your trade profile. If you require assistance i...
What are the minimum hardware and software requirements?
To access our service you need to have the latest update for browsers such as Edge, Chrome or Fir...
What does it mean if a tender is re-advertised?
When a tender is re-advertised, it means that it hasn’t been awarded and has been sent out to t...
What does it mean to monitor a Project?
Monitoring a Project means that in the event there is new information or a change in the status o...
What does it mean to monitor a Tender?
When you monitor a Tender of interest, you will be notified on e-mail of available updates, such ...
What doesn't a Monitor have access to?
A Monitor only has Access to the Projects and/or Tenders the Main user assigned to him. If you ar...
What guarantee is there that I will receive all tenders relevant to me?
It is imperative to make sure that all the advisory settings are correct and up to date, includin...
What is Conceptual and Procedural stages?
These are the earliest stages a Projects can be sourced. Conceptual Stage is when the Private Dev...
What is the cancellation policy?
We require 14 days’ written notice and a reason for cancelling which can be sent to our Account...
What is the difference between being on the Open Quotes and being an ordinary Vendor on your site?
The differences are as follows:You have the ability to edit and directly manipulate your entry, i...
What is the difference between the Projects and Tenders Service?
As a generalisation, Projects focuses on private construction work, while Tenders has a majority ...
What is the maximum file size I can attach when sending to a Professional on the Directory ?
The maximum file size is 4Mb. Anything in excess of this is too much for a potential Client/Profe...
What stage should I get involved in?
Monitoring the project from as early as possible is essential even if this is before the ideal st...
Where does the clients / contractors get their info from to receive RFQ's?
They receive this information from the client on the project or the Quantity Surveyor.
Which resources do you use to get the information?
We have a group of researchers in Hilton making use of multiple media resources and different pub...
Why do you limit the number of leads I can download at once?
We limit the number of leads you can download in a single instance to prevent database harvesting...
Why should I price online?
The benefit of pricing online is that it boosts your response rate as a Vendor which means better...
Your system says that I am a preferred Vendor, what does that mean?
Being a preferred Vendor is a great status on our site. It means that there is a Buyer on our sys...
Popular in
FAQ's
Can I share my login information?
Is it guaranteed that they will get RFQs or get awarded to become a subcontractor?
How do I get help?
How long is the L2B Contract for?
How do I find out who the people are that are sub-contracting to the main contractor?
Leads 2 Business